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Phone: 1300 300 721   Mon-Fri   Email: [email protected]

ECO friendly products for your home

Terms & Conditions


1.In General Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, which may be updated by us from time to time without notice. Information on this website is general in nature and does not take into account your personal circumstances. It is not intended as specific medical advice or to replace your own health professional’s advice. Go Green At Home exercises due care to ensure the quality of information contained within this website, but can not guarantee and assumes no legal liability or responsibility for the accuracy, completeness or interpretation of the information. Go Green At Home accepts no liability for loss, injury or damage resulting from misuse or misinterpretation of products or information advertised on this website.

2.Privacy Policy You will be asked to provide personal information to order products or contact us. By using this website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate. Providing this information is entirely at your discretion. Personal information may be stored and used by Go Green At Home for the purposes of providing products, customer care, information and offers from Go Green At Home. Go Green At Home takes reasonable measures to protect the security of your personal information but can not guarantee against unauthorised intrusions. Personal information is treated confidentially and not used for any purpose other than aforementioned, nor disclosed to any third parties, unless required by law. Go Green At Home can not guarantee or accept responsibility for the privacy and security of external linked sites.

3.Prohibitions You must not misuse this website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

4.Intellectual Property, Software and Content The intellectual property rights in all software and content made available to you on or through this website remain the property of Go Green at Home. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, duplicate, copy, sell, distribute or otherwise reproduce or exploit, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

5.Terms of Sale By placing an order you are purchasing a product and are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and delivery times are subject to Australia Post. We will not be responsible for postal delays or force majeure. In order to contract with Go Green at Home you must be over 18 years of age and possess a valid credit or debit card issued by a bank, acceptable to us. Go Green at Home retains the right to refuse any request made by you.

a. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

b. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors (including processing errors) may occur. If we discover an error in the price or payment of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund. Prices are inclusive of GST.

c. The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

d.Upon Go Green at Home receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre- authorisation check has been completed. Your card will be debited once the order has been accepted. e.We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.The conditions of use relating to any discount code will be specified at the time of issue.

6.Disclaimer of Liability The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Go Green at Home and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Go Green at Home liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

7.Linking to this Website You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

8.Indemnity You agree to indemnify, defend and hold harmless Go Green at Home, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms of Service.

9.Variation Go Green at Home shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

10.Complaints We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let our customer service team know if you have any complaints or comments by emailing us at [email protected]

11. RETURNED ORDERS If your order is returned to us because you have supplied an incorrect address or have not collected the package we will contact you via email.  If you wish to CANCEL the order, we will refund your payment less any costs incurred by us (this includes but not restricted to any freight and handling charges). Or if you wish us to RESEND the order an extra freight charge will be required $10.00 for Australian order. Overseas orders will automatically be CANCELLED and payment refunded less any costs incurred by us.

11.Entire Agreement The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Go Green at Home.